Frequently asked questions
How can I contact venax.net?
You can call us, send us an e-mail or use the contact form on page. We respond to enquiries in within 24 working hours.
What logistics services does venax.net offer?
We specialise in comprehensive transport services - from road, sea, air and rail transport, by storage and customs clearance, after cargo insurance and logistics consultancy.
Can I get a personalised transport quote?
Yes, we offer a personalised quotation. Simply fill in the form on the "Request a Transport" pageand our specialists will prepare an offer tailored to your needs.
How long does it take to clear customs?
Standard customs clearance takes from a few hours to 1-2 days depending on the type of shipment and the destination country. We also offer accelerated clearance procedures for urgent deliveries.
Which industries does venax.net serve?
We work with companies in the sector:
✅ Production - supply of raw materials and production parts.
✅ Trade and e-commerce - fast order processing and return handling.
✅ Heavy industry - large-scale and machine transport.
✅ Public institutions - logistics of infrastructure projects.
✅ Fashion sector - seasonal deliveries and storage optimisation.
✅ Agro sector - transportation of agricultural crops and products requiring controlled temperatures.
What forms of cooperation do you offer students?
We offer internship and apprenticeship programmes, flexible part-time work and the possibility of employment at the end of the internship as part of the First Job Programme.
Can I insure my transport?
Yes! We offer cargo insurancewhich protects your cargo from theft, damage and delays.
Can I track my shipment in real time?
Yes, we provide full visibility and monitoring of shipments, which allows transport to be tracked in real time and potential delays to be anticipated.
Does venax.net handle international shipments?
Yes, we provide transport both within Poland, Europe and the world, tailoring services to the specific characteristics of the market in question.
How can I become a venax.net business partner?
If you would like to establish a partnership with us as a supplier, transporter or logistics partner, please contact us via the form.